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Troubleshooting Exchange 365 connection from PBS Server Environment

Overview

When attempting to connect to Exchange 365 from a server environment, you may encounter issues "A window handle must be configured" if using outdated URLs or authentication methods. This guide provides updated steps using the ExchangeOnlineManagement PowerShell module and modern authentication techniques to establish a secure connection.

Information

To connect to Exchange 365 from your server using the latest methods, follow these steps:

  1. Install the Exchange Online PowerShell V2 Module:

    Open PowerShell and run the following command to install the module:

    Install-Module -Name ExchangeOnlineManagement -Force
  2. Connect Using Modern Authentication:

    Use the following command to connect to Exchange 365:

    Connect-ExchangeOnline -UserPrincipalName <your_email@domain.com>

    Replace <your_email@domain.com> with your actual Exchange Online admin email address. This will prompt you to enter your credentials and may redirect you to a web browser for authentication.

  3. Resolve "A window handle must be configured" Error:

    If you encounter this error in a non-interactive environment, use device code authentication:

    Connect-ExchangeOnline -UserPrincipalName <your_email@domain.com> -DeviceAuthentication

    This method provides a device code and instructions to complete the login on another device with a browser.

  4. Grant Access to Mailboxes:

    Ensure that your administrator account has the necessary permissions to access mailboxes. Use the following command if needed:

    Add-MailboxPermission -Identity <mailbox> -User <your_email@domain.com> -AccessRights FullAccess

By following these steps, you can establish a secure and efficient connection to Exchange 365 using modern authentication methods.

Frequently Asked Questions

What should I do if I encounter the "A window handle must be configured" error?
This error occurs in non-interactive environments. You can resolve it by using device code authentication with the -DeviceAuthentication parameter in your Connect-ExchangeOnline command.
How do I install the Exchange Online PowerShell V2 module?
You can install the module by running the following command in PowerShell: Install-Module -Name ExchangeOnlineManagement -Force.
Can I connect to Exchange 365 without specifying a connection URL?
Yes, the ExchangeOnlineManagement module automatically uses the correct connection URL, so specifying it is generally unnecessary.
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  1. Priyanka Bhotika

  2. Posted
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