Overview
This article addresses whether Pivotal CRM can be run on Microsoft SQL Server 2025 (Enterprise Edition) and which ODBC client/driver should be used, particularly with end-of-life (EOL) and vulnerability considerations. Based on the referenced Pivotal compatibility guide version 6.6.5.7, SQL Server 2025 is not listed as a supported platform, so an approved SQL Server 2025/ODBC configuration cannot be provided.
Key Information
- The published Pivotal compatibility documentation referenced (version
6.6.5.7) lists Microsoft SQL Server support up to SQL Server 2022. - SQL Server 2025 (including Enterprise Edition) is not listed as supported in the referenced compatibility guide, and should be treated as unsupported for production supportability.
- Because SQL Server 2025 is not officially supported in the compatibility guide(s), an approved ODBC driver/client recommendation specifically for SQL Server 2025 cannot be provided.
Customer Impact
Please review the compatibility guide available in Download Portal
Frequently Asked Questions
- 1. How can I tell if my environment is affected?
- If you need to run Pivotal CRM on Microsoft SQL Server 2025 (including Enterprise Edition), and your Pivotal compatibility guide does not list SQL Server 2025 as supported, then this is an unsupported configuration scenario (not a break/fix issue with an error message).
- 2. What exact “error message” indicates this problem?
- There may be no runtime error at all. This is a supportability/compatibility question identified by documentation: SQL Server 2025 is not listed as supported in the applicable Pivotal compatibility guide(s).
- 3. Can I get a recommended ODBC driver version for SQL Server 2025?
- Not as an “approved” configuration when SQL Server 2025 itself is not officially supported in the compatibility guide. For supported SQL Server versions, follow the ODBC/driver guidance in the compatibility documentation for your Pivotal version.
Priyanka Bhotika
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